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How To Contact Passport Advantage (HMO)

Email us!

You can contact us using our secure email form.

Call us!

Toll free: 1-800-578-0603, then press 1
TTY: 1-800-648-6056
Hours: 7 days of the week from 8am to 8pm
(Si necessita esta informacion en espanol, llame al 1-800-578-0603, presione 1. Equipo de telecomunicacion para sordos TTY, por sus siglas en ingles: 1-800-648-6056)

Write to us!

If you would prefer to send us a letter, write to Passport Advantage at:

Passport Advantage
Member Services
P.O. Box 153071
Tampa, FL 33684

How to get answers to your general Medicare questions

If you have general questions about Medicare, please call Medicare at 1-800-MEDICARE (1-800-633-4227) 24 hours a day/7 days a week. TTY users please call 1-877-486-2048. Or, you may visit www.medicare.gov.

Passport Advantage is a health plan with a Medicare contract. This Plan is available to all active Passport Health Plan members with Medicare Parts A and B. For full information on Passport Advantage benefits call Member Services. The content on this website is available in alternate formats, such as Braille, large type, or another language. Please call us at 1-800-578-0603, then press 1 (TTY: 1-800-648-6056), 7 days a week from 8 a.m. to 8 p.m. to request another format.
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