Case Management Program

Case management is a program for Passport Advantage members who have one or more health care needs or disabilities. If you can answer yes to any of the following questions, the case management program may help you!

• Do you have many medical problems?
• Do you need help managing your health care?
• Do you have more than one health care provider?

Who Will I Talk To?

When you call, you can work with a case manager. Case managers are registered nurses or medical social workers. They can talk with you about your health care needs. They can also work with your providers to help you get the care you need.

Interested in Case Management?

If you think you or a family member would benefit from case management, please give us a call! You can call 1-800-578-0603, press 0, then press 7915. TTY users please call 1-800-691-5566.